Hope you weren’t expecting all of your holiday orders if you did your Internet shopping at Barneys New York. It seems as if someone in their shipping department dropped the ball and missed that people need their Christmas orders.
The news was delivered yesterday via email that several holiday orders were being cancelled due to a technical glitch in their online order management system:
“You may have received a cancellation notice for your recent online order from Barneys New York and considering the time of year and approaching holiday, I wanted to reach out to you to help you understand why your order has been canceled…
This technical issue posed a significant challenge for our IT department and in turn caused some lengthy delays in responding to both order requests and emails and so I apologize as well for the lateness of this reply. Rest assured we are working around the clock to repair these errors and ensure that they do not occur again, but nonetheless your order was canceled as we no longer have the inventory to fulfill it.“
Uh oh, … hope you weren’t expecting anything important…
– Taneisha Jordan