Neiman Marcus Admits 1.1M Customer Cards Were Breached

January 24, 2014 • Fashion Blog, Retail Detail


Neiman Marcus has admitted cyber thieves stole as many as 1.1 million customers’ cards during a four-month period last year (July 16 and Oct. 30, 2013).

Neiman Marcus president and CEO Karen Katz posted a letter of apology on the company’s website stating the thieves “clandestinely installed” malware, or malicious software, on its payments system to scrape customers’ payment data. 1.1 million customers’ cards were affected and in the aftermath 2,400 cards were used fraudulently before the theft was identified and stopped. That has to hurt – hurt Neiman’s.

As an apology, Katz offered customers one free year of credit monitoring and identity-theft protection. Little comfort, but at least this breach isn’t as massive and embarrassing as the Target situation where 40 million customer cards were compromised over this last holiday season.

We wonder how many other retail institutions will come forward now. Makes you rethink ordering online, doesn’t it?

– Lauren Dimet Waters

Source: NY Post

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